Privacy Policy

Last Updated: June 2026

At HOOLLAA, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through our payment providers)

• Order history

• IP address

• Device and browser information

• Website usage and analytics data

How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and shopping experience

• Prevent fraud and maintain website security

• Comply with legal obligations

• Send promotional emails if you have subscribed

Payment Security

HOOLLAA does not store your credit or debit card details.

All payments are processed securely through trusted third-party payment providers using encrypted technology.

Cookies

Our website uses cookies and similar technologies to:

• Remember your shopping cart

• Improve website performance

• Analyze visitor behavior

• Personalize your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We only share your information with trusted service providers when necessary, including:

• Payment processors

• Shipping and logistics partners

• Website hosting providers

• Analytics providers

• Customer support platforms

We never sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online system can guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections

• Request deletion of your personal data

• Withdraw marketing consent

• Request a copy of your stored information

To exercise any of these rights, please contact us.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders

• Meet legal and accounting requirements

• Resolve disputes

• Improve our services

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

HOOLLAA may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

HOOLLAA BRAND LTD

Company Registration Number: 16550803

Registered Office:

124 City Road

London, EC1V 2NX

United Kingdom

Email: info@hoollaa.com

Phone: +44 7414 259768